Owl Recruitment
Key Responsibilities
Engaging with guests and team members to meet and exceed their needs
Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention
Managing cost and revenue in all areas of the restaurant without impact on the brand, or quality standards
Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience
Possess a sound understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning
Proactively attracting and selecting talent for the department in line with company procedures and culture
Key Skills, Qualities & Experience
Hands on approach to work, always being productive and looking to improve
Detail orientated and drives standards
Possess a positive attitude and a desire to learn
Ability to meet deadlines and work under pressure
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues
Use of own initiative with willingness to go above and beyond in supporting the wider team
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
Tips typically over £200 per month (£2,400 per year)
Complimentary bespoke uniform
Complimentary meals whilst on duty
Refer a Friend bonus – Earn up to £1000
Complimentary employee car parking
Complimentary state of the art onsite gym – with personal trainer support
31 days annual leave (including bank holidays) increasing with service
Professional development opportunities at all levels
Reimbursement on work shoes, sight tests and professional memberships
Modern and spacious live in accommodation for eligible roles
Discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases
Team Member of the Month Awards
Discount on restaurants, spa products
Discounted stays
Cycle to work scheme
Access to Wagestream, allowing you to instantly access your wages.
Simplyhealth – Health cash plan
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Full Time- 48 Hours
£31,200 per annum plus monthly Tips, typically £2,400 annually
To apply for this job email your details to info@owlrecruitment.co.uk.